If you need to return goods to us please complete the form below.
Please note – all fields are mandatory.Name* Company Name* Phone* Email*
Address* City* State / Province* Zip Code / Postal Code* Product Type (e.g. Solo 330)* Serial / Batch no:* Details of Reported Faults:*In order to submit an RMA, customers will need to submit a credit card number for payment. Your card will not be charged until you approve the final cost of repair. If the cost is not approved, you will have the option to pay a $150 fee to cover the repair evaluation and return shipping back to you.
Alternatively, customers that have already established credit terms with SDi may choose to submit a PO#.Payment Type*-select one-Credit CardPurchase OrderCard Number* Cardholder's Name* Expiration Date* CVC* PO#* *
I understand that by choosing to submit a PO#, I must have established credit terms with SDi. Any RMA requests coming from an individual or company without credit terms will be denied.
I understand that all warranty claims will be treated with the company standard terms and conditions of sale. Submitting this form confirms acceptance of said terms, which are available separately on request.
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