Support

Looking to register one of our products?
Visit our Product Registration Page

From time to time, some of our products such as the Trutest 801 require service and calibration. If you need one of your products calibrated or are in need of a repair, please click here to fill out a return material authorization form.

Can’t find what you’re looking for?
Email us at: service@sdifire.com

SDi Product Support

At SDi Fire, the safety of your clients, your employees, and your business is our top priority. We offer the latest in fire alarm testing, fire protection, and fire safety products to meet our clients’ needs. Buying equipment from SDi ensures that your business is getting the highest-quality, most innovative fire safety products available.

We are the leading provider of specialized equipment for the fire protection and security industries. SDi strives to provide the best in both products and in customer service. We have a diverse, multilingual staff to best serve our vast clientele.

Above you will find product support on a number of the products that we provide at SDi Fire. This information is being continually updated to provide the most up-to-date information for our clients.

On this page, you will find safety data sheets on products from Solo, Smoke Sabre, Trutest, BlowOut, Chekkit, Testifire, and Smoke Centurion. You can also find information on our sales literature, including a complete SDi Product Guide in both English and Spanish. There are also specific brochures and product sheets for the brands and products of fire safety and fire protection items we sell. This page also offers additional instruction manuals and product software update information.

At SDi Fire, we pride ourselves in offering the highest-quality fire protection products on the market. However, if you need to return one of the products you purchased from SDi or have a product serviced or repaired, please fill out a Return Material Authorization form. All fields must be filled out to process the return. Your claim will be treated with the company standard terms and conditions of sale. Please contact our office with any questions.

More Information from SDi Fire

If you were unable to find the information you needed in the drop down menus, please contact SDi Fire today by emailing service@sdifire.com. Our experienced and knowledgeable staff will be able to answer your questions to ensure that you have the information necessary to use your fire protection products efficiently.

Our SDi Fire team is also available to help in every part of your ordering process. We offer the best in fire alarm testing, battery testers, detector testers, and other fire protection products. Please explore our website to find out more information on what products we offer, or contact one of our experienced team members today. We have a variety of products that will meet your fire safety needs. Contact SDi Fire today!